Support Guide

How to Find Your Order Number

Your order number or license key is required for technical support. Here's how to find it based on where you purchased.

LemonSqueezy

Find your License Key

AOption 1: From Your Email Receipt

1

Open the email receipt you received from LemonSqueezy after your purchase.

2

Look for the "License Key" or "Order ID" section in the email.

BOption 2: From Your LemonSqueezy Account

2

Sign in with the email you used during purchase.

3

Find your purchase and click on it to view the License Key.

Your license key looks like this:

XXXX-XXXX-XXXX-XXXX

ThemeForest / Envato

Find your Purchase Code

1

Log in to your Envato Account

Go to themeforest.net and sign in with your Envato account credentials.

2

Go to Downloads

Click on your username in the top-right corner and select "Downloads" from the dropdown menu. Or go directly to themeforest.net/downloads

3

Find Your Item

Locate the theme you purchased from ElectronThemes in your downloads list.

4

Get the Purchase Code

Click the "Download" button next to the item, then select "License certificate & purchase code (text)".

Your purchase code looks like this:

xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

Important Note

Each purchase has a unique purchase code. If you bought the same item multiple times, make sure to use the correct purchase code for the specific license you need support for.

Can't Find Your Order Number?

If you're still having trouble finding your order number, don't worry! Contact us with your purchase email and we'll help you locate it.